Gladly

How can we help?

Email support@trygladly.app. We usually reply within two business days. For press or anything else, write to hello@trygladly.app.

Subscriptions

How do I restore Gladly Premium on a new iPhone?

Sign in with the same Apple ID, then open Settings in Gladly and tap Restore purchases (or Restore on the Premium screen).

How do I cancel or change my plan?

Subscriptions are managed by Apple. In Gladly, open Settings → Gladly Premium → Manage subscription, or go to the Settings app → your name → Subscriptions. Cancel at least 24 hours before renewal to avoid the next charge.

How does the free trial work?

The yearly plan starts with one week free for new subscribers. You won't be charged if you cancel at least 24 hours before the trial ends.

Can I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Using Gladly

I missed a day. Did I lose my streak?

Not necessarily. Gladly gives you one grace day per week, so a single busy day keeps your streak going. You can also fill in any of the last seven days from the Journal.

My daily reminder isn't showing up.

Check Settings in Gladly → Daily reminder, and make sure notifications for Gladly are allowed in the Settings app → Notifications. Reminders skip days you've already checked in.

How do I add the widget?

Touch and hold your Home Screen, tap the + button, search for Gladly and pick a size. The widget switches to the next affirmation at midnight, even if you don't open the app. With Premium you can choose each widget's sky and add Lock Screen widgets.

Can I rename Peanut?

Yes. Tap the streak counter at the top of Today, or go to Settings → Your companion.

Your data

Where are my check-ins stored?

On your iPhone. If you're a Premium subscriber you can turn on cloud backup (Settings → Cloud backup) to keep a copy you can restore on another iPhone. See the Privacy Policy.

How do I export or delete my data?

Settings → Your data → Export your data (CSV or JSON), or Delete all data. To remove your cloud backup and account, use Settings → Cloud backup → Delete cloud account.